Every review below is from a verified customer on Capterra, an independent software review platform.
"I use Celant on a daily basis and it makes everything so much easier, I can't even believe how much work it has saved, but it has, and I would never go back!"
ProsUsing Celant is like nothing I've experienced, it makes the work of document preparation like night and day from before. Our whole operation has changed because we can do the the work so much faster.
ConsThere is nothing I don't like about Celant because when we see something we want to change or need help doing something better, then the Celant support team makes the changes.
"We love how customizable the platform is, we are able to truly make each application unique to our business owners needs. This allows us to spend more time working with our business owners rather than creating their applications for closing. We love that by creating one document, it helps build on to other documents that you might create. Lastly, we love that you can add formulas to ensure our math is correct for any reductions and calculating payments."
ConsAt this time, there is not anything that we like least about Celant.
"This is a great system and it works for us."
"They really listened to my document problem and office needs and they created a customized document automation solution that is absolutely brilliant, so easy to use and a huge time saver."
ProsThe Celant program is a huge time saver, freeing my time to do other work. This program has significantly reduced the amount of time it takes me to prepare the necessary documents to order and request medical records. My clients also really like Celant's convenience and ease of electronically signing the requests and forms. My clients and I also like that within minutes we receive copies of all of the forms created and signed.
ConsThere are no cons to working with the Celant Document Automation program.
"The document generation feature has been the most useful for us. While our loan volume is relatively small, this software definitely helps make the loan closing process more efficient."
ConsOur relatively small loan volume results in only periodic usage of the software, rather than weekly or daily. This means that it has taken staff more time to become proficient with the functionality of the software. That is not necessarily a critique of the software.
"My personal experience is a 10 out of 10. … If we are making an SBA microloan, we select SBA microloan, and the software automatically pulls up all required forms needed for this program and the best part is we only have to type the information such as client name, address, loan amount, etc. once and it autopopulates into all required forms. The program is a huge asset to our Finance Department."
ProsThe ease of use. It is easy to sign in securely, Celant automatically saves everything you do so if the computer has a power outage or you forget to save, all the work is saved and you can easily pick back up where you left off. The software is very intuitive since it is custom tailored to the needs of the client.
ConsThat any change must be made through Celant, there are no modifications or setting changes the user can manipulate. With that said, the team at Celant is extremely responsive to any requests and usually responds within an hour or two at most.
"The product is easy to use, allows for conversion to a word document. Celant was able to take existing forms and automate them so a loan closing package can be generated in half the time it used to take."
ConsDuring the conversion process some clauses were moved around so it would work for formatting purposes. This will take a little time to get used to. Overall the inconvenience is minor compared to the time it has saved staff.
"Easy to use, not over engineered, simplistic approach"
ConsDidn't find any features that were difficult to use.
"The quality of our documents is impressive!"
ConsI have not been able to experiment any big concerns with the engine.
"The software is incredibly easy to use and generates documents quickly and efficiently. The documents are able to be downloaded in an editable format as well so minor revisions can be done in-house. However, the customer service is unparalleled. Whenever we do have a need, the Celant team is always able to help in record time."
ConsThere are no real complaints on our team about this software.
"So far, it has been a game changer for our business, in terms of the amount of time we save in productivity. It also has decreased our error rate significantly."
ProsEase of use. And most importantly, the amount of time we save in document preparation, [at] least 80% savings.
"Eas[e] of functionality and user friendliness."
ConsThere isn't anything that we dislike about this software.
"The software is fantastic and really user-friendly."
ConsCan't think of any. The software is really good.
"Exceptional. A pleasure and a relief to receive the customer service support from people with expertise in both law and IT. Totally accountable, professional and delivers."
ProsEasy to use (very intuitive) designed for lawyers, flexible and adaptable, reliable, allows one lawyer to generate the work of 2-3 lawyers. Excellent customer service with immediate replies to questions, delivered with accuracy and attention to detail.
ConsNothing. Into the future I would like the offering to expand to link with research and document drive (G suite/ Microsoft etc).
"The platform runs very fast and is very straightforward. I was skeptical of how well this would adapt to our business sector, but I am blown away with how much more efficient our day to day operations have become. The developer is on top of everything. Any issue that has arisen has been addressed with a sense of urgency that I truly appreciate."
ConsI would say that there are some formatting issues with exporting the documents to Word or PDF, but these issues are isolated to new features recently added. I am very confident that they will or have been addressed.
"It is certainly helpful to have a software that automates a function in my workflow that I do on a regular basis. What I like most is that it saves me time and ensures that I don't miss any of the important items that I need to check on the legal documents before I send them to an external party."
ConsThere have been some minor outages and inflexibility in the software, but the customer service team has taken care of my issues promptly when I reached out about a problem I have encountered.
Reviews and ratings sourced from Capterra, an independent software review platform.
Law firms and community lenders on what changed when their closings went onto Celant workflows.
Estate plans that took two to three weeks now go out "boxed and ready" in a couple of days — with time savings of 70–75% per client.
Read the case study (PDF) →Digital employment-law documents for healthcare practices, kept current with same-day turnarounds by dually trained legal-IT experts.
Read the case study (PDF) →60+ contracts a year, each a package of five to seven related documents — generated from a single entry instead of manual line-by-line review.
Read the case study (PDF) →Replaced a rigid loan-document platform with workflows that adapt to each funding program — and a vendor that says "try this, see if you like it."
Read the case study (PDF) →Loan closings that took four to six hours of manual entry and review now start from a guided interview — "an entire set of documents phrased in the clearest legal terms."
Read the case study (PDF) →